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20+ years of exceptional and specialised duty relief

We use unique intelligence gathering methods to discover duty relief opportunities for specific goods imported into Canada. This not only leads to refunds for our clients, but also increases their profit margins into the future.
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Satisfied clients

Over the past 27 years, we’ve obtained millions of dollars of duty refunds and relief for our clients. All of them were unaware of the opportunity before we reached out.

3 steps to duty relief

Identify

We identify opportunities to reclassify goods at lower duty rates as well as locate businesses that could benefit from our specialised duty relief intelligence.

Correct

We present our information, arguments, and/or findings to the appropriate authorities to obtain adjustments and corrections regarding the classification of goods.

Collect

We facilitate and support the reclamation of duty relief refunds as well as any related administration for implementing adjustments going forward.

Meet the people of CIB

We are a small team of specialists with a passion for finding overpaid duties for businesses big and small. Led by founder and president Michael Hahn, CIB has a collective experience of more than 65 years in customs intelligence.
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Michael Hahn

PRESIDENT
Having founded CIB, Mike has built a specialised team of consultants and partners while managing hundreds of duty recoveries, including multi-million-dollar refunds for global corporations. His gifts for creative thinking and logical problem solving are integral to this success.

Mike is passionate about serving his community. Among the recognitions he’s received for outstanding service are two Paul Harris Fellows from Rotary and a Good Citizen Award from his hometown.
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John M. Peterson

ATTORNEY
John is a top ranked attorney with extensive experience in international trade and customs.

He’s a senior partner at Neville Peterson LLP and regularly represents both foreign and domestic clients before many institutions, including the United States Customs Service, the United States International Trade Commission, the United States Department of Commerce, and the Foreign Trade Zones Board.
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Vishwa Dhar

MBA, CCS, CTCS, CBSA PD

SENIOR TRADE
CONSULTANT
Vishwa is a former customs officer with diverse experience in classification, valuation, auditing, and investigation. His analytical skills and years of experience contribute to his success with arguing complex cases before customs tribunals.

He’s adept at navigating particularly complicated cases and has successfully obtained significant refunds for clients in cases that had remained unresolved for years.
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Stephen Carver

DUTY DRAWBACK
SPECIALIST
Stephen Carver is a partner in the Canadian Drawback Agency, which has been providing duty drawback consultancy services across Canada for more than 35 years.

He has experience in a variety of industries and works to make the drawback process smooth and simple for clients.
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Ernie Ubriaco

Licensed Customs Broker, Customs Trade Advisor
Ernie founded the customs consulting and trade advisory firm CTS which has successfully supported clients for more than two decades. With a focus on personalised service, he ensures compliance, mitigates risk, and generates cost savings for companies big and small.

He has established a substantial, growing network within the transportation and trade industry.
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Want to know more?

Due to the specific nature of our research and intelligence, we generally offer our services directly to a company when we have found evidence the goods they import could be eligible for duty relief. However, we also provide audits upon request.

Our audits are highly specialised – we often find new duty relief opportunities even after a previous audit has been conducted.

Interested in finding
out more?

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Please note: though this is a public website, it is not search engine optimised or promoted through third party platforms (other than our owned media channels, such as the CIB LinkedIn profile). This is because our services are so specialised that they are only applicable to a handful of companies every year, which we identify based on our research.

If we haven’t directly contacted you, we may not have customs intelligence that will benefit your business, but we are happy to connect and have a discussion.

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To submit this form, please agree to the privacy policy*
We only ask for this information so we can be in touch with you. We won’t share it with anyone outside our company.